Customer Service Representative Supervisor

$23.50 an hour
Full time
Niagara Falls, ON
Posted 2 years ago
 

 

Job Duties

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: customer service;
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Identify training needs and train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Job Requirements

  1. Experience in the hospitality industry is required.
  2. Completion of college or industry courses related to customer services is required.
  3. Credit check
  4. Criminal record check

Job Features

Job CategoryCustomer Services
LocationNiagara Falls
TypeFull-Time
Salary$23.50 an hour
Vacancies8

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