Job Duties

• Co-ordinate, assign and review the work of clerks engaged in the following duties: customer service;
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• May perform the same duties as workers supervised.

Job Requirements

1. Experience in the hospitality industry is required.
2. Completion of college or industry courses related to customer services is required.
3. Basic clearance verification